How I Work
I don’t drop in with a framework. I work from the inside — where the delivery pain is real.
I work with engineering leaders scaling from one team to four — helping them uncover what’s really slowing things down, then leading the shift to sustainable fast flow, from the inside.
Here’s how that plays out in practice:
1. What happens first if we bring you in?
Genchi Genbutsu - go and see for yourself.
What problem am I here to solve? A delivery stall? A system bottleneck? A team stuck in firefighting?
Most engagements start with The Friction Index — a five-day diagnostic that surfaces the real constraints across your teams, systems, and leadership.
You’ll get:
- A structured maturity snapshot (teams, systems, leadership)
- Prioritised quick wins and strategic enablers
- Contextual, delivery-grounded recommendations
- A trusted baseline for improvement — without big consultancy bloat
This is insight that leads to action. Not a slide deck for the shelf.
2. What happens after the review?
If the findings land, I often step into a hands-on leadership role — to help the team turn insight into flow.
That doesn’t mean dropping in with answers. It means working side-by-side with teams to:
- Unblock delivery flow
- Model better habits
- Build trust, fast
I’m not here to pause delivery to fix delivery. I look for the smallest credible change that frees up time — a faster decision, a clearer handoff, a small win that makes space for the next.
It’s pressure-aware by design: practical change, not perfection.
And I work best on-site, especially early on. Hallway chats, body language, and quiet resistance often tell you more than any dashboard.
Happy to relocate (short-term) across the UK or beyond — it makes a difference early on.
3. How long do you stay involved?
I work in four phases — each shaped to match what the team needs, not what I want to sell.
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Phase 0: Review (Week 1)
See the friction. Set the direction. -
Phase 1: Hands-on (Months 1-3)
Lead from the inside. Create momentum. Build trust. -
Phase 2: Coaching (Months 3-6)
Step back. Coach thinking. Make capability stick. -
Phase 3: Advisory (Months 6-9+)
Light-touch support to keep momentum strong.
Each phase is a choice point. No lock-in. No retainer trap.
The goal: make myself less necessary — not more embedded.
4. How do you work with existing leadership?
I don’t replace leadership. I strengthen it.
If you’re technical but can’t quite link execution to business value — or commercial but struggling to shift delivery pace — I help fill that gap.
Sometimes I step in. Sometimes I coach behind the scenes. But I always work to build the bridge between business and engineering — and step back as that bridge strengthens.
No turf wars. No politics. Just traction.
5. Are there things you don’t do?
Being clear saves time. Here’s what’s out of scope:
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Full-time roles
I work fractionally, by design. You get focused senior input — without full-time overhead. -
Detached implementation
If you’re looking for someone to “just roll it out,” I’m not the right fit. Change that lasts is built with teams, not imposed on them. -
Off-the-shelf frameworks
I don’t force-fit models. I work from your context, not someone else’s playbook. Proven patterns are welcome — but only if they serve your flow. -
Traditional IT / Infra work
I focus on software delivery — including CI/CD, infra-as-code, and cloud platform capabilities. If the work leans infrastructure-heavy, I’ll refer or partner as needed. -
Certainty over clarity
We don’t need rigid targets, but we do need shared visibility, tangible change, and regular check-ins. That’s how trust grows.
Ready to start?
If your team’s stuck in friction, facing a high-stakes delivery challenge, or just needs a clearer path forward — let’s talk.
Whether it’s a five-day diagnostic or embedded support, we start by understanding what’s really going on.
Book a 20-minute discovery call