Andy Weir
Engineering Leadership for Scaling Teams

Sector: Insurance
Role: Lead Consultant
Engagement: Security-focused delivery review and risk alignment
Type: Structured delivery and risk review

A global insurance mutual needed a clearer picture of how delivery really worked day-to-day. Delivery was still moving, but confidence was slipping.

Documentation didn’t match reality, ownership blurred across teams, and decisions relied more on gut feel than shared evidence.

They weren’t in crisis – but they knew they lacked the visibility to steer safely.

The Challenge

• A business-critical system with unclear ownership across teams
• Feedback loops between engineering, product, and ops were slow or inconsistent
• Reality didn’t match documentation, making decisions slower and riskier
• Leadership lacked a shared, evidence-based picture of delivery health

The ask: Where are the real delivery risks – and what should we act on first, without slowing teams down?

What I Did

Designed a short, evidence-based review

• Shaped the review around real delivery workflows, not theoretical models
• Ran focused interviews and walkthroughs across teams to surface how work actually flowed
• Used automation and analysis tools to connect evidence quickly and highlight patterns that mattered

Mapped how work moved across teams

• Spoke with people across engineering, product, architecture, QA, and operations
• Identified bottlenecks, ownership gaps, and slow feedback paths
• Used analysis tools to connect fragmented information and reveal where delivery risk actually sat

Delivered clear findings and practical priorities

• A concise visual summary of delivery health and key risks
• Prioritised actions: what to address now, what to tackle next
• Clear framing in business terms: risk, effort, and impact

What Changed

From Blind Spots to Shared Clarity

• Surfaced delivery risks and bottlenecks that weren’t visible day-to-day
• Gave technical and non-technical teams the same, evidence-based picture of delivery health

From Gut Feel to Clear Priorities

• Equipped leadership with a credible, prioritised set of actions
• Enabled better decisions on sequencing, ownership, and investment

From Uncertainty to Trust

• Positioned the review as a reusable leadership tool for aligning on delivery health
• Boosted trust in engineering by highlighting strengths as well as risks

Reflections

In regulated environments, ambiguity is a risk vector. This engagement proved that high-trust, delivery-grounded insight doesn’t just reduce risk – it builds confidence across teams.

When the review builds trust, not fear, change becomes not just safer – but faster.

Scaling teams – and delivery’s feeling risky?

I help scale-ups stabilise delivery, align leadership, and keep pace as systems grow more complex. Let’s make delivery predictable again.