Codifying Delivery Practice – Internal Capability
Sector: Internal
Role: Principal Software Engineer
Engagement: Engineering strategy and delivery enablement
Type: Practitioner-led codification of delivery culture at scale
As the organisation shifted from large, multi-year projects to smaller, faster-paced work, teams no longer had the luxury of bedding in.
Delivery still worked – but inconsistently.
What “good” looked like lived in people’s heads. Onboarding dragged. Practices varied.
We needed to codify what worked – fast – without killing autonomy.
The Challenge
- Delivery practices evolved through habit, not design
- Onboarding relied on memory and individual handover
- Pace, quality, and process varied across teams and timeframes
- Attempts to “align” often turned into theatre – or got ignored
The ask: Can we codify delivery – in a way that enables autonomy, clarity, and fast starts?
My Role
As Principal Engineer, I authored or co-authored three core strategy artefacts:
- Facilitating High-Performing Teams – a research-backed guide to sustainable team culture
- Ways of Working Guide – a practical playbook for team setup and agile delivery
- Engineering Strategy – a unifying model for architecture, capability, and delivery maturity
Each was built from the ground up – based on 20+ years of embedded experience, not frameworks.
And I didn’t just write them – I socialised the thinking across the org through regular, low-friction channels: twice-weekly MSTeams posts that surfaced themes, patterns, and practical prompts.
Because most people don’t read the document – but they will use what travels.
Key Contributions
- Codified culture and delivery into clear, practical guidance
- Aligned tooling, team norms, and architectural direction
- Reduced onboarding drag and delivery ambiguity
- Built foundations for repeatable enablement, internal review, and healthy autonomy
Strategic Value
- Turned tacit knowledge into shared clarity
- Enabled consistency without command-and-control
- Created principles that scaled with teams – and stuck under pressure
Relevance to Your Organisation
If your delivery still relies on heroes, habits, or “how we’ve always done it,” that’s friction – and fragility.
Codifying delivery isn’t about documenting for documentation’s sake. It’s about creating shared clarity that enables speed, trust, and autonomy – especially as teams grow.
Wrestling with inconsistent delivery or scaling pain?
Let’s turn what works into something shareable – and build capability that sticks.
Book a 20-minute discovery call