Codifying Delivery Practice - Internal Capability
Sector: Internal
Role: Principal Software Engineer
Engagement Type: Engineering Strategy
From siloed team habits and tacit knowledge to shared clarity and consistent delivery - through strategy-led codification of what good looks like.
The Challenge
In many growing organisations, delivery practices evolve organically - shaped by habits, heuristics, and historical context. What good looks like lives in people’s heads, varies across teams, and rarely gets written down.
This creates friction. Teams stall. Onboarding slows. Improvement depends on a handful of people who just know how things work.
I set out to codify delivery practice: making it explicit, credible, and scalable across teams, leaders, and product streams.
My Role
As a Principal Engineer, I authored or co-authored three core strategy artefacts:
- Facilitating High-Performing Teams, a research-informed guide to sustainable team culture
- Ways of Working Guide, a practical playbook for agile delivery and team setup
- Engineering Strategy, a framework aligning architecture, capability, and delivery maturity
I drew on 14 years of delivery experience to make these real - grounded in practice, not theory.
Key Contributions
- Codified delivery culture into usable, practical guidance
- Aligned tooling, team norms, and technical strategy across engagements
- Reduced delivery risk and onboarding friction through shared expectations
- Provided the foundation for scalable team enablement, internal reviews, and healthy autonomy
Strategic Value
- Turned individual know-how into shared, reusable strategy
- Enabled consistent delivery without enforcing uniformity
- Strengthened delivery consistency and confidence with principles teams could actually use
Relevance to Your Organisation
If your teams rely on heroes, habits, or history to deliver, it’s time to treat how we work as a strategic asset.
I help organisations turn tacit knowledge into shared clarity, so delivery scales without grinding or guesswork.
If you’re wrestling with delivery inconsistency or growing pains, I can help you:
- Turn team habits into shared, scalable practice
- Build delivery frameworks that support autonomy and alignment
- Replace tacit knowledge withrepeatable, confident delivery